Shipping Policy

📦 Order Processing

Orders are generally processed within 1–3 business days after successful payment.

Orders placed on Sundays or public holidays may be processed on the next business day.

🚛 Delivery Time

Estimated delivery time is generally 3–7 business days after the order has been shipped.

Delivery time may vary depending on your location, courier availability, weather conditions, holidays, or other unforeseen circumstances.

📍 Order Tracking

Once your order is shipped, you will receive tracking information through the contact details provided during checkout, where available.

🏠 Incorrect Address

Please make sure that your shipping address and contact details are correct before placing your order.

Rivelle may not be responsible for delays or failed deliveries caused by an incorrect or incomplete address.

📦 Delayed or Lost Orders

If your order is delayed beyond the estimated delivery period, please contact our customer support team with your order number.

In case of a shipment reported as lost by the courier, we will work with the delivery partner to investigate and resolve the issue.

🌍 Shipping Locations

We currently ship to serviceable locations within India. Availability of delivery may depend on the courier service in your area.